Shipping Policy
At The Ugly Cactus, we offer convenient and reliable standard shipping to ensure your order reaches you in a timely manner.
Our team works diligently to process and package your items with care.
Domestic (USA) shipment only. Shipping charges will apply and will be calculated at checkout based on the destination and package weight.
Purchases totaling $120 or more within the United States qualify for complimentary shipping.
**Please note that processing times may vary depending on the availability of the item and any customization requested.**
Once your order has been shipped, you will receive a confirmation email with tracking details to keep you updated on the delivery progress. Please allow 3 - 8 business days for your package to arrive at your doorstep.
For Eco Prints, please allow 7 -10 business days for all orders to be delivered. These items are made especially for you which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
**The Ugly Cactus is not responsible for any lost or damaged packages during transit.**
If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to reach out to our friendly customer support team.
Thank you.
